The last time I checked, there were no perfect people in the world. Certainly, many are striving for that goal – think of celebrities, professional athletics, Olympians and those in leadership positions.
If we’re entirely honest with ourselves, we know that we can’t be perfect. But does that mean we … Read more
When you’re a parent with a young child, it may seem like the questions are never-ending. Why? What? How? In business, it’s not so different. We need to ask our customers questions so we understand how to better give them service or provide the product they want.
I wrote about … Read more
I was at a business event and ran into an acquaintance who, the last time we met, had a successful freelance writing business. She told me she had moved from freelancing back into a gig for corporate and it was “such a relief not to have to worry about getting … Read more
I was at a park recently, enjoying the summer weather and reading a book. Out of the corner of my eye, I noticed a skateboarder going by. I looked up and noticed that this was not the type of skateboarder that I expected.
What I was expecting was a teenage … Read more
Of course, the writer in me had to take notes. Take notes where, you may ask? At the first annual Summit of the Goldman Sachs 10,000 Small Businesses Program Alumni in Washington DC in February. (You may recall that I wrote that the whole experience felt like “Disney for business.”)… Read more
Watching Tyler Perry come into the main ballroom was like watching a rock star make an entrance for many of the audience members at the Goldman Sachs 10,000 Small Businesses Summit.
Here’s what Tyler Perry of Tyler Perry Studios shared with us:
April is celebrated as National Volunteer Month in the U.S. and volunteering is a great way for you and your company to give back. In fact, many companies encourage their employees to volunteer for their favorite cause and give them a paid day off to do it. One report showed … Read more
Labels are very important in life, aren’t they? We look at labels on our foods, drinks and medicines to find out if there’s anything in them that we – or our loved ones – are allergic to. You could even say that labels could mean the difference between life and … Read more
I’ve written about the telephone before, but it seems to me now that people mostly use their phones for texting, not actually talking. In fact, 32% of people prefer texting to talking. This is especially true for Millennials — 75% of them choose texting over phone calls.
But I can … Read more
It’s February, and that means Valentine’s Day. Who are you showing love to?
You may be showing affection for your significant other, spouse, your children or even friends. How about showing love to your customers?
When the economy is doing well and businesses are prospering, it seems that sometimes customers … Read more
