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No Risk, No Gain

It takes guts to be in business. You are called on to make decisions, assess risks, and figure out whether said decision will win – or lose – customers and/or money. If every CEO, business owner and executive didn’t take risks – didn’t pursue their idea in the face of ridicule — then we would…

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Look in the Mirror First

It’s human nature not to want to admit when you’re wrong. We all hate being wrong. But let’s face it, sometimes we are wrong – as I’ve mentioned before. If I take a look in the mirror and look hard, I might be able to more easily admit when I’m wrong. Because when I look…

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Are You Paying Attention?

People who know me know that when I think people aren’t paying attention, it drives me crazy. Too often we see people who don’t pay attention. They’re looking at their phone instead of driving. They’re reading email instead of paying attention to the webinar that they’re logged onto. They’re typing on their keyboard during a…

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Not Perfect but Always Trying

The last time I checked, there were no perfect people in the world. Certainly, many are striving for that goal – think of celebrities, professional athletics, Olympians and those in leadership positions. If we’re entirely honest with ourselves, we know that we can’t be perfect. But does that mean we shouldn’t try to do our…

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Are You Asking the Right Questions?

When you’re a parent with a young child, it may seem like the questions are never-ending. Why? What? How? In business, it’s not so different. We need to ask our customers questions so we understand how to better give them service or provide the product they want. I wrote about this topic last year, but…

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Cheers to the Risk Takers

I was at a business event and ran into an acquaintance who, the last time we met, had a successful freelance writing business. She told me she had moved from freelancing back into a gig for corporate and it was “such a relief not to have to worry about getting paid,” etc. I reflected on…

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The Skateboarder

I was at a park recently, enjoying the summer weather and reading a book. Out of the corner of my eye, I noticed a skateboarder going by. I looked up and noticed that this was not the type of skateboarder that I expected. What I was expecting was a teenage boy skateboarding along effortlessly in…

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Words of Wisdom

Of course, the writer in me had to take notes. Take notes where, you may ask? At the first annual Summit of the Goldman Sachs 10,000 Small Businesses Program Alumni in Washington DC in February. (You may recall that I wrote that the whole experience felt like “Disney for business.”) So here are some words…

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Words of Wisdom: What Tyler Perry, Richard Branson and Warren Buffett Said

Watching Tyler Perry come into the main ballroom was like watching a rock star make an entrance for many of the audience members at the Goldman Sachs 10,000 Small Businesses Summit. Here’s what Tyler Perry of Tyler Perry Studios shared with us: Stay focused. Keep pushing. It is very important to have a good team….

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Giving Back

April is celebrated as National Volunteer Month in the U.S. and volunteering is a great way for you and your company to give back. In fact, many companies encourage their employees to volunteer for their favorite cause and give them a paid day off to do it. One report showed that 90 percent of companies found…

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