Blog

Why communications training is essential
We live in a world of constant change. Staying abreast of what is happening in our industries and communities is very important, especially when we think about the kinds of knowledge and the types of skills we need to succeed in life. Training is a critical part of staying up-to-date in any field, from technology to healthcare and even hospitality. And every field can benefit from communications training. Teaching employees how to communicate is essential and makes perfect sense if you are considering any kind of program to enhance employee skills. Besides technical skills, or even interpersonal relationship skills, knowing
Does the customer really matter?
Recently, I was a shopper with a mission. I knew exactly what store I was going to, what product I was going to buy and
Pay Attention – It just may save your life
“Hey are you paying attention?” That’s what was going through my mind as I was stopped in busy traffic. My thought was directed at a
Five Cost-Free Marketing Ideas
According to the U.S. Small Business Administration’s Office of Advocacy, small business creates between 60 and 80 percent of our country’s net new jobs every
Working in the 21st Century
I have a client who talks a lot about how working in the 21st Century is different from what we’ve done before. This point recently
My Favorite Place
It’s odd. I don’t drink coffee, yet coffee houses are some of my favorite places to stop and get a beverage (usually Chai tea latte).
24 Technology
I’m a fan of the television series “24.” I loved it when it was on, love the reruns, loved last year’s revival season and hold