Blog
Why Your Writing (Still) Needs a Human Touch
AI is impacting every industry — sometimes for the better, sometimes for the worse. Public relations is no different. To give you some of my biases up front: I’ve always enjoyed the act of writing. I majored in writing in college, and in many ways I still consider myself a “writer” before I consider myself a “marketer,” a “publicist,” or even a “businesswoman.” And as someone who has made writing such a cornerstone of her identity — even building a large portion of my career off of it — of course I’ve been asked a lot of questions about Generative
Don’t Be Rude
It’s one thing to be assertive by clearly (and respectfully) stating your opinion, or politely trying to persuade someone to see things your way. But
Changes
Yes, I know it’s cliché to say the only constant in life is change. In fact, maybe change is just becoming the ‘normal’ because it
Work Like Your Customers
There are so many ways to work today. You can work from a traditional office. You can work from a coffee shop. You can work
Did You Really Mean to Say That?
Have you ever heard the saying, “If you don’t have anything nice to say don’t say anything at all?” That was something I learned when
Thanks to the Heroes
People who know me well know I was a fan of David Bowie as a teenager and through college. I still like listening to many
We Are the Leaders
Have you heard the song “We are the Champions?” What about the idea of “We are the leaders?” I’ve written about being a leader in
Customers Want to Talk. Are Companies Listening?
Have you ever tried talking to a large company? If you’ve ever had a problem with a large company’s product or service, you’ve probably run
Being Positive Overcomes the Challenges
When I was a teenager, my mother gave me a copy of The Power of Positive Thinking. I often think of that book when I’m
Swimming with Sharks
There’s something about sharks. I think it might have started with the 1970s movie Jaws, but today we have a whole week dedicated to them