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Don’t Be Rude

January 12, 2018 /reputation management /

It’s one thing to be assertive by clearly (and respectfully) stating your opinion, or politely trying to persuade someone to see things your way. But I would hope that most of us agree that there’s just no good reason for being rude.

I think rudeness often comes when we think … Read more

January 12, 2018 /reputation management /

Did You Really Mean to Say That?

December 12, 2017 /reputation management /

Have you ever heard the saying, “If you don’t have anything nice to say don’t say anything at all?” That was something I learned when I was growing up. And I think it’s still a good principle to keep in mind today.

Too often, people just don’t think before writing … Read more

December 12, 2017 /reputation management /

When the Media Calls, What Happens?

April 24, 2017 /crisis communication, public relations, reputation management /

Here’s a true story.

A reporter wants to interview two experts for a story he is writing. He knows which organizations he wants to contact for those experts, so he finds them online and searches their website for either an online press room or information so he can make contact.… Read more

April 24, 2017 /crisis communication, public relations, reputation management /

It’s Your Social Media – Do you own it?

February 2, 2017 /public relations, reputation management, social media /

I’m sure you already know that having an online presence is vital in today’s day and age. But many people don’t realize the importance of “owning” that presence.

When I say that, I mean it’s not enough to just have an account on Facebook, or Twitter, or LinkedIn. It’s not … Read more

February 2, 2017 /public relations, reputation management, social media /

Dangerous — or Not?

May 31, 2016 /effective communications, public relations, reputation management /

I find myself using the phrase, “This could be highly dangerous,” on occasion. This comes up in different scenarios, such as taking a break from my desk to walk outside to the patio on a pleasant day, sitting down in a lounge chair and enjoying the fresh air and sunshine. … Read more

May 31, 2016 /effective communications, public relations, reputation management /

Protect Your Business Reputation with Crisis Communications Planning

February 8, 2016 /crisis communication, reputation management /

An employee who was fired for embezzlement starts circulating emails that inform people you are about to go out of business. A contractor is using your company email to send out solicitations to people to visit a fundraising campaign she has created. You are selling your business to a long-time, … Read more

February 8, 2016 /crisis communication, reputation management /

Pay Attention – It just may save your life

August 26, 2015 /reputation management, Uncategorized /

“Hey are you paying attention?” That’s what was going through my mind as I was stopped in busy traffic. My thought was directed at a young lady absorbed in her all-important mobile device and oblivious to the car ahead of me that was attempting to pull up a driveway into … Read more

August 26, 2015 /reputation management, Uncategorized /

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